Answers to common questions about DataSnipper's version naming update.
Why are we moving to new version naming?
The new year.release.patch format makes it easier to understand when a version was released and enables more frequent updates, giving customers greater flexibility.
What happens with the Auto-Updater?
v26 and above: update behaviour depends on the installed package and your organisation’s update policy. v26 requires user-level licensing to be enabled on your license. Auto-updating packages receive subsequent eligible updates through the Auto Updater. A fixed-version installer without the Auto Updater is also supported for approved environments and stays on a fixed build; your DataSnipper representative can confirm approval and provide that package. It is not freely available without approval.
No version below v26 will auto-update to v26, including v25. Upgrading from v25 or older to v26+ requires the supported installer: uninstall the old DataSnipper version first, then install v26 or later. The new installer does not remove the old installation or perform this migration in place. IT can automate that sequence using the organisation’s approved deployment method. Routine background downloads and Windows restarts for eligible automatic updates do not replace this migration.
For versions below v26, the Auto-Updater updates to the latest version within the same track (insider or public). For example, customers on v6.1 auto-update to v25.1.x (previously known as v7.0). The Auto-Updater never crosses from v25 into v26.
Will old version names change?
No. We are only applying the new naming format to future releases. Existing versions keep their original names.
What about customers who prefer annual updates?
Updates remain optional. You can decide when to update based on your needs and the features you want to adopt. With more frequent releases, you have added flexibility to choose updates that align with your schedule.
Will there be any impact on compatibility with existing integrations or tools?
No. The new version naming does not affect compatibility with your existing integrations or tools. Everything works as before.
How can I check which version I am currently using?
You can check your current version the same way as before: go to the About section in DataSnipper for Excel.
Will there be notifications for updates?
Yes. We keep you informed by updating our changelog, sharing updates on our social media channels, and posting details on our website.