Knowledge Base
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Troubleshooting
Getting Started with DataSnipper
Use cases
Test of Detail
Test of Control
Walkthrough
Financial Statement Procedure
General Procedures
Testing Methods
Platform
Snipping
Document Matching
Document Extraction
Find all sums
Document Management
Excel Workbook
Tips & Tricks
Add-on Modules
Financial Statement Suite
Analytics
Metrics Dashboard
Set-up
Installation
Integrations
Security
Troubleshooting
General
Text Recognition (OCR)
License
Onboarding
Onboard firm
Back to home
Knowledge Base
Troubleshooting
Getting Started with DataSnipper
Use cases
Test of Detail
Test of Control
Walkthrough
Financial Statement Procedure
General Procedures
Testing Methods
Platform
Snipping
Document Matching
Document Extraction
Find all sums
Document Management
Excel Workbook
Tips & Tricks
Add-on Modules
Financial Statement Suite
Analytics
Metrics Dashboard
Set-up
Installation
Integrations
Security
Troubleshooting
General
Text Recognition (OCR)
License
Onboarding
Onboard firm
Troubleshooting
Have an issue? Check here first! We've provided articles and troubleshooting information for commonly asked questions on this page.
General
Resolving PDF Problems
Shared Network Drive Import Issues
How to check the version of DataSnipper
How to Re-enable Datasnipper in Excel
How to resolve cursor jumping to next cell after snipping
How to resolve issues with copying and pasting images
Where to find the DataSnipper log file
How to resolve gray screen in document viewer
See more
Text Recognition (OCR)
How to resolve non-working Text Recognition (OCR)
How to resolve duplicate or unexpected text showing up when making a snip
How to validate the functionality of DataSnipper and Text Recognition (OCR)
License
How to resolve Invalid License Key messages when installing DataSnipper
How to resolve Expired License messages
