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Troubleshooting
Have an issue? Check here first! We've provided articles and troubleshooting information for commonly asked questions on this page.
General
- How to Re-enable Datasnipper in Excel
- How to resolve cursor jumping to next cell after snipping
- How to resolve issues with copying and pasting images
- Where to find the DataSnipper log file
- How to resolve gray screen in document viewer
- How to enable Version Compatibility
- File Path Length Limits in DataSnipper
- How to Resolve Sorting Limitations with Snips in Excel
- How to Recover Data After Version Compatibility Issues
- Macro-enabled Backward Compatibility: Working with v5 and v6/v25 (.xlsm)
- Resolving PDF Problems
- Shared Network Drive Import Issues
- How to check the version of DataSnipper