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Welcome to Your New Support Experience

We have upgraded our support process to get you answers faster. Instead of waiting on a form submission, you can now get instant help via Tally, our AI Assistant.

How to get help: Click the chat icon with the DataSnipper logo in the bottom right corner of this page.
 
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What Tally can do for you:
  • Get Instant Answers: Ask pressing questions and get immediate solutions.
  • Escalate to a Human: If your question needs a specialist, Tally will instantly create a ticket and route it to our support team.
  • Track Your Requests: You will have one central place to view and follow the status of every request.
:warning: Don't see the chat bubble? Tally requires cookies to appear. If you do not see the icon in the bottom right:
  1. Please ensure you have accepted cookies.
  2. Refresh your browser cache or try opening this page in a different browser.
If you are still unable to access the chat after trying the steps above, you can reach us at support@datasnipper.com.